Introduction
Zero Responsible ("ZR") takes your privacy seriously and is committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data across all services and platforms.
Information We Collect
- Personal Identification Information: We collect personal information when you interact with our services, including but not limited to, your name, email address, phone number, billing address, and payment details.
- Non-personal Information: We may also collect data that cannot be used to identify you, such as browser types, device information, and site usage statistics.
How We Use Your Information
ZR uses the collected data for the following purposes:
- Order Processing: To complete your purchases, arrange shipping, and provide customer support.
- Marketing Communications: To send you promotional offers, updates on products, and new service offerings. You can opt out of marketing emails anytime.
- Website Improvements: To analyze site usage and enhance user experience.
- Third-Party Services: We partner with third-party providers for certain products and services, including responsible travel bookings. Their terms and conditions apply, and will be shared with the customer prior to completing the purchase.
Responsible Travel Offerings
Zero Responsible collaborates with third-party providers for responsible travel options. These providers have their own terms and conditions, which will be shared with you before you finalize your booking. By completing your purchase, you agree to these terms and conditions as provided by the third-party service.
Payment Gateways and Security Guidelines
Zero Responsible prioritizes the security of your payment information. To ensure a secure and seamless payment experience, we comply with the following guidelines:
- Encryption: All payment transactions are encrypted using industry-standard Secure Socket Layer (SSL) technology to protect your payment data from unauthorized access.
- PCI DSS Compliance: We work with payment gateways that are compliant with the Payment Card Industry Data Security Standard (PCI DSS) to ensure that your payment information is processed, stored, and transmitted securely.
- Third-Party Payment Providers: We partner with trusted and secure payment gateways to process all transactions. These third-party providers have their own privacy policies governing how they use and protect your payment details.
- Fraud Prevention: Our payment gateway providers use advanced fraud detection and prevention measures to safeguard your payment transactions.
- No Storage of Sensitive Payment Data: ZR does not store your complete payment details, such as card numbers, on our servers. This information is processed securely by our payment gateways.
Data Protection
ZR follows strict security protocols to protect your data:
- We use secure servers to store personal information.
- Sensitive data such as payment information is encrypted.
- Access to personal data is limited to authorized personnel only.
Sharing Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your data with:
- Third-Party Service Providers: To facilitate payment processing, delivery services, or responsible travel bookings.
- Legal Obligations: If required by law, we will disclose your personal information to comply with any legal process.
Cookies and Tracking Technologies
ZR uses cookies to improve website performance, understand user behavior, and offer personalized experiences. You may choose to disable cookies, but doing so may affect your ability to use certain features of our website.
Your Rights
You have the right to:
- Access and Update your personal information.
- Request Deletion of your personal data under certain circumstances.
- Opt Out of marketing communications at any time.
Contact Us
For questions or concerns regarding this privacy policy, feel free to reach out to us at:
Email: zerohead@zeroresponsible.com
Phone: +91 9880342537
Changes to This Privacy Policy
ZR reserves the right to update this privacy policy at any time. We will notify you of significant changes by posting the updated policy on our website